Meet The Team

Meet Our Caregivers: Well Beyond Ordinary
At Encore, our caregivers are more than just expert medical professionals who deliver skilled healthcare at every touchpoint. They are the backbone of our care community, leading with their hearts and helping our residents live life to the fullest.

Whether it’s a listening ear or a well-done knock-knock joke, our caregivers bring their unique personalities to the Encore community, offering residents an all-around delightful experience. Our caregivers are dedicated to learning meaningful details about each resident to build trusted relationships, which help them to better understand residents’ daily and long-term wants and needs. This practice of personalized care makes it easier, and more enjoyable, for our residents to reach the goals they set for themselves.

Our Team

Susan Campbell2

Dedicated
Honest
Hardworking

Susan Campbell

Administrator

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Lisa Cox DON3

Loving
Passionate
Dedicated

Lisa Cox, RN

Director of Nursing

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Lisa Cox’s motto is love and care for others as your own. With a heart wholly dedicated to enriching the lives of those unable to fully care for themselves, Lisa understands the importance of truly listening to the needs and concerns of others to cultivate a loving and compassionate environment for residents, families, and staff members.

 

A nurse for almost 20 years and a licensed dementia practitioner, Lisa has work experience in neurology and diabetic education. However, her passion, strong commitment to excellence, and true calling is in long-term care.

Jennifer Edwards2

Loyal
Grateful
Generous

Jennifer Edwards, RN

Clinical Liaison

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A nurse for 26 years, Jennifer Edwards’ mission has always been to do the best she can every single day, whether it’s assisting a resident transition to a new home or cheering on a residents’ physical therapy accomplishments.

 

Jennifer has experience working in pediatric care and family medicine and brings the perfect combination of work experience and professionalism to Encore. A tenacious, quick-learner, she has a strong foundation of the transition processes necessary to help residents and families with love, kindness, and patience. Jennifer understands that helping people after acute care stay is just as important in in their continuity of care.

Lynn Davis

Team Player
Organized
Honest

Lynn Davis

Admissions and Discharge Planner

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When Lynn Davis isn’t making a positive difference in our residents’ lives, she is making a difference in their families’ lives. As Encore’s Admissions and Discharge Planner, she makes it her daily mission to ensure that residents live life to the fullest and feel like they are right at home.

 

Lynn helps to make the transition to living in a long-term care community easy and comfortable for residents and their families. Her contagious smile and genuine nature help to brighten any room she walks into.

 

With a nurturing personality and nearly two decades of long-term care experience, Lynn brings a wealth of knowledge to the Encore community. Also active in the local community, she is the chairman of the Malvern/Hot Springs County Chamber of Commerce and serves as a member on the Malvern Rotary Club and on the Malvern City Chamber.

Toni Buie
Assistant Director of Nursing
Takema McConnell
MDS Coordinator
Donna Witham
MDS Coordinator
Kelly Alston
Resident Case Manager
Mila Brock
Dietary Supervisor
Natasha Raynor
QA Nurse/Staff Developer
Barbara Oliver
Team Member Specialist
Rhonda Tremayne
Life Enrichment Director
Barbara Foster
Housekeeping Supervisor
Stephanie Bussell
Billing and Collections Coordinator
Chris Rossoni
Maintenance Supervisor