Meet The Team

Meet Our Caregivers: Well Beyond Ordinary
At Encore, our caregivers are more than just expert medical professionals who deliver skilled healthcare at every touchpoint. They are the backbone of our care community, leading with their hearts and helping our residents live life to the fullest.

Whether it’s a listening ear or a well-done knock-knock joke, our caregivers bring their unique personalities to the Encore community, offering residents an all-around delightful experience. Our caregivers are dedicated to learning meaningful details about each resident to build trusted relationships, which help them to better understand residents’ daily and long-term wants and needs. This practice of personalized care makes it easier, and more enjoyable, for our residents to reach the goals they set for themselves.

Our Team

Susan Campbell


Susan Campbell



Lisa Cox DON


Lisa Cox, RN

Director of Nursing


Jennifer Edwards


Jennifer Edwards, RN

Clinical Liaison


Lynn Davis

Team Player

Lynn Davis

Admissions and Discharge Planner


When Lynn Davis isn’t making a positive difference in our residents’ lives, she is making a difference in their families’ lives. As Encore’s Admissions and Discharge Planner, she makes it her daily mission to ensure that residents live life to the fullest and feel like they are right at home.


Lynn helps to make the transition to living in a long-term care community easy and comfortable for residents and their families. Her contagious smile and genuine nature help to brighten any room she walks into.


With a nurturing personality and nearly two decades of long-term care experience, Lynn brings a wealth of knowledge to the Encore community. Also active in the local community, she is the chairman of the Malvern/Hot Springs County Chamber of Commerce and serves as a member on the Malvern Rotary Club and on the Malvern City Chamber.

Toni Buie
Assistant Director of Nursing
Takema McConnell
MDS Coordinator
Donna Witham
MDS Coordinator
Kelly Alston
Resident Case Manager
Mila Brock
Dietary Supervisor
Natasha Raynor
QA Nurse/Staff Developer
Barbara Oliver
Team Member Specialist
Tracy Byrd
Maintenance Supervisor
Barbara Foster
Housekeeping Supervisor
Megan Van Wechel
Billing and Collections Coordinator
Ashlee Haller
Life Enrichment Director